What is an EPG?
An electronic programme guide displays available schedule information inside a compatible player. Coverage, time accuracy and detail depend on the channel source and the app.
How to load the guide
Follow the instructions supplied for your account format and player. Some players import guide information automatically; others require configuration. Allow time for the first update.
If listings are missing
- Check the device date, time and time zone.
- Use the player’s refresh or update-guide option.
- Confirm that the channel has EPG coverage.
- Contact support if entries remain missing or incorrect.
What the EPG does not guarantee
Programme listings may change and are not a guarantee that a particular event or channel is available. Confirm must-have content with support before purchasing.
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